is located in Phoenix, Arizona and is the home of the Arizona Diamondbacks. Chase Field is the first stadium built in the USA with a retractable roof and natural grass. Construction on the park began in 1996, and was finished just before the Diamondbacks’ first season in 1998. It was the third MLB stadium to have a retractable roof and the first in the United States (at the time, only Toronto’s SkyDome, (now Rogers Centre and Montreal’s Olympic Stadium had them; others are now at Minute Maid Park in Houston, Miller Park in Milwaukee and Safeco Field in Seattle). It was also the first ballpark to feature natural grass in a retractable roof stadium.
Chase Field’s roof is opened or closed depending on the game-time temperature, when the decision is made to close the roof, it is left open for as long as possible before game time in order to keep the grass alive. Even when closed, the park’s design allows just enough sunlight to play in true daylight without overheating the stadium. After the first week of May, many games are played with the roof closed. The roof is closed at least three hours before game time and a massive air conditioning system drops the temperature inside the park 30 degrees by the time the gates open. Originally, the AC system didn’t work above row 25 of the upper level, which exposed fans in the higher rows to the full force of the oppressive Arizona heat. Recent upgrades to the system keeps the facility in air-conditioned comfort.
The stadium also hosts concerts and international soccer games. For football and soccer, the field is set up with the end lines perpendicular to the third-base line and temporary bleachers added on the east side.
Chase Field has staged nine women’s college basketball games. The second game, which was played on December 18, 2006, was shortened by rain with four minutes and 18 seconds remaining and Arizona State leading Texas Tech 61-45. Venue staff closed the roof in an effort to finish the game, but officials deemed the court unsafe.
The ballpark also features a dirt strip between home plate and the pitcher’s mound, one of only two current ballparks to do so (Comerica Park in Detroit is the other). This dirt strip, called the “keyhole” was very common in old-time ballparks. Chase Field also has a swimming pool, located in right-center field, which is rented to patrons as a suite holding 35 guests for $3,500 per game during the 2011 season. Mark Grace was the first player to “splash” a home run into the pool.
Location: 401 East Jefferson Street Phoenix, Arizona 85004 Opened: 1998 Capacity: 49,033 (with standing room at least 49,707) Field Surface: Natural Grass
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Chase Field General Venue Information
From the Southeast Valley
Take I-10, use the right three lanes to I-17 at the split and exit to the right on 7th St., then left at the signal light at Lincoln St., or continue north on 7th St. to Jefferson St. and turn right to access parking facilities east of 7th St. Please note that left turns from 7th St. westbound onto Washington St. are prohibited.
Helpful Hint: To avoid congestion, continue on I-17 to the 7th Ave. exit, and then turn right (northbound). Continue northbound and turn right at Lincoln St. or Jefferson St.
From Scottsdale or East Mesa
Take Loop 202 west to I-10 and exit at 3rd St. HOV exit or 7th Ave. Turn left on Fillmore, Van Buren (accessible from 3rd St. only) or Jefferson St.
From the Northwest Valley
Use I-17 to the Jefferson St. exit, then turn left and continue eastbound.
From the Northeast Valley
Use the Squaw Peak Parkway to I-10 eastbound, exit at Washington St. and turn right, or take I-10 westbound to the 7th St. exit and turn left.
Helpful Hint: To avoid congestion, continue on I-10 to 7th Ave. or the 5th Ave. HOV exit. Turn left on Fillmore, Van Buren (accessible from 5th Ave. only) or Jefferson St.
From North Central Phoenix
Use surface streets, including 7th Ave., 1st Ave, and 7th St.
Helpful Hint: Due to heavy usage, 7th St. is the least preferred option.
From the West Valley
Take I-10 to 7th Ave. or the 5th Ave. HOV exit, then turn right. Turn left on Fillmore, Van Buren (accessible from 5th Ave. only) or Jefferson Sts. to access convenient parking.
Chase Field features an attached 1,500-car garage just south of the ballpark on 4th Street. The garage has 31 parking spaces designated for vehicles displaying a handicap plate or placard. Each garage entrance is accessible to high-profile vehicles and the parking is connected to accessible routes to the ticket windows and building entrances. See the Parking Map above for additional parking locations in the area.
All Chase Field entrances are located on accessible routes and are on the main concourse level, with accessible turnstiles located at Gates A, C, E North, J, K and Level 3 of the Chase Field Garage (for Suites and 200 level tickets). Once inside on the concourse, you will find it very easy to get anywhere in the building via large elevators and escalators. In addition, the ballpark has a wide ramp located near Gate J that services all levels.
Guest Relations Representatives are located at all gates to assist any guests requiring a wheelchair escort to and from their seats. Guest wishing to check in their own walkers, wheelchairs, scooters or other mobility aids during the game may do so at the Guest Relations Centers located across from Sections 128 on the main concourse and 322 on the upper concourse.
Chase Field’s accessible seating is integrated throughout the ballpark meeting and exceeding the requirements for wheelchair locations and companion seats. These seating sections feature maximum flexibility by using removable tandems of stadium chairs that can be operated by any Guest Services Representative (the usher stationed in your section). When needed, folding chairs will be provided for guests. Currently all seating price ranges, except the Dugout Box seating, have accessible seating available. There are also seats available for guests who have difficulty with stairs but do not use a wheelchair or mobility devise.
All accessible seating is either front row or provides line of sight to the playing field and scoreboard over standing patrons. Access to front row seating is via elevators and ramps with a travel distance comparable to other front row seating for ambulatory spectators.
Accessibility Aids and Service
For Guests Who Are Hearing Impaired
- Guest Relations has a limited supply of FM assisted listening receivers that amplify the public address system and are available for check-out.
- AM/FM radio signal amplifier for improved reception of games on AM 620 or FM 92.3. Guest Relations has a limited number of radios on hand or you may bring your own.
For Guests with Service Animals
- Service animals and service animals-in-training are welcome at Chase Field.
- The grassy area located outside Chase Field’s Gate K (northeast entry) has been designated as the animal relief areas.
For Guests Who Are Vision Impaired
- Braille and tactile signs are located throughout the facility.
- AM/FM radio signal amplifier for improved reception of games on radio channels AM 620 or FM 92.3. Guest Relations has a limited number of radios on hand or you may bring your own.
- For guests who may have difficulty walking to their seats, Guest Relations provides complimentary wheelchair escorts from gates or drop off areas to the seats. There is no need to pre-schedule this service. You may request a wheelchair escort from any Security or other Chase Field staff when arriving on the ballpark property.
- This service is also available when the guest wishes to leave the ballpark. Request your wheelchair escort from your Guest Services Representative (usher) assigned to your section.
- During events, wheelchairs, walkers, scooters or other assistive devices may be stored in Guest Relations.
- Across from Sections 104 / 300 – closest to Gate K
- Across from Sections 116 / 208 / 309 – closest to Gate J (priority given to our guests with disabilities)
- Across from Sections 127 / 211 / 321 – closest to Gate E (priority given to our guests with disabilities)
- Across from Sections 140 / 223 / 332 – closest to Gate A
During every event, Guest Relations’ desks are located on the main concourse across from Section 128 and on the upper concourse across from Section 322. They are available to:
- give directions
- resolve ticket issues
- store strollers and mobility aids
- assist guests with disabilities to their seats
- check out FM assistive listening receivers or personal radios and headphones.
- Medical staff is on-site for every event. If you need assistance, please direct the request to any Chase Field employee.
- First Aid centers are located across from Sections 104 and 300.
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